Monthly Archive: December, 2023

The Benefits of Customer Complaints

If you run a restaurant business in Nigeria, chances are you’ve likely received your fair share of customer complaints. It’s certainly not always easy to hear such feedback about your hard work, and… Continue reading

Why It’s Important to Attend Food Exhibitions in Africa

I was recently invited to attend FoodAfrica 2023 – an international trade exhibition for food and beverages. This year’s exhibition marked the 8th annual edition and took place in Cairo’s Egypt International Exhibition… Continue reading

Let’s Talk About Hiring, Training and Firing

If you live in a country like Nigeria, I’m sure you’ve heard all about how “good employees are difficult to find” – particularly within the service industry. There’s no doubt that an auntie,… Continue reading

Signs your restaurant business is probably losing money

If there’s a restaurant out there that hasn’t lost money before, I’d like to hear from them! 😆Especially in Africa, where “poor business practices” is listed amongst the top three reasons why 80%… Continue reading